ServiceE2E Terms and Conditions

Service Scope:

  • ServiceE2E provides professional maintenance and repair services to residential and commercial customers.
  • Our services include installation, routine maintenance, troubleshooting, repairs, and part replacements.

Service Appointment:

  • Customers can schedule  service appointments through our website, mobile app, or by contacting our customer service team.
  • We strive to accommodate appointment requests promptly, subject to availability.

Service Fees:

  • Service fees for  maintenance, repairs, and installations are determined based on the scope of work required.
  • Detailed pricing information is provided upfront to customers before service commencement.

Service Warranty:

  • We offer a warranty on our  repair services, covering parts and labor for a specified period.
  • Warranty terms may vary depending on the type of service provided and are communicated to customers beforehand.

Customer Responsibilities:

  • Customers are responsible for providing accurate information about their Appliances and any existing issues.
  • Access to the Appliances and related equipment must be provided to our service technicians during scheduled appointments.

Service Quality:

  • ServiceE2E is committed to delivering high-quality Home Appliance Services using industry best practices and skilled technicians.
  • We strive to ensure customer satisfaction by addressing service concerns promptly and professionally.

Liability Disclaimer:

  • While we take utmost care in servicing Home appliances, ServiceE2E is not liable for any damages caused by pre-existing issues, misuse, or negligence.
  • Customers are encouraged to report any concerns regarding service quality or damages immediately for resolution.

Cancellation and Rescheduling:

  • Customers may cancel or reschedule  service appointments within a reasonable timeframe, subject to our cancellation policy.
  • Late cancellations or no-show appointments may be subject to cancellation fees.

Confidentiality:

ServiceE2E respects customer privacy and ensures that any personal information shared during service appointments is kept confidential.

Governing Law:

These terms and conditions are governed by the laws, and any disputes shall be resolved through arbitration or mediation.