ServiceE2E Terms and Conditions
Service Scope:
- ServiceE2E provides professional maintenance and repair services to residential and commercial customers.
- Our services include installation, routine maintenance, troubleshooting, repairs, and part replacements.
Service Appointment:
- Customers can schedule service appointments through our website, mobile app, or by contacting our customer service team.
- We strive to accommodate appointment requests promptly, subject to availability.
Service Fees:
- Service fees for maintenance, repairs, and installations are determined based on the scope of work required.
- Detailed pricing information is provided upfront to customers before service commencement.
Service Warranty:
- We offer a warranty on our repair services, covering parts and labor for a specified period.
- Warranty terms may vary depending on the type of service provided and are communicated to customers beforehand.
Customer Responsibilities:
- Customers are responsible for providing accurate information about their Appliances and any existing issues.
- Access to the Appliances and related equipment must be provided to our service technicians during scheduled appointments.
Service Quality:
- ServiceE2E is committed to delivering high-quality Home Appliance Services using industry best practices and skilled technicians.
- We strive to ensure customer satisfaction by addressing service concerns promptly and professionally.
Liability Disclaimer:
- While we take utmost care in servicing Home appliances, ServiceE2E is not liable for any damages caused by pre-existing issues, misuse, or negligence.
- Customers are encouraged to report any concerns regarding service quality or damages immediately for resolution.
Cancellation and Rescheduling:
- Customers may cancel or reschedule service appointments within a reasonable timeframe, subject to our cancellation policy.
- Late cancellations or no-show appointments may be subject to cancellation fees.
Confidentiality:
ServiceE2E respects customer privacy and ensures that any personal information shared during service appointments is kept confidential.
Governing Law:
These terms and conditions are governed by the laws, and any disputes shall be resolved through arbitration or mediation.
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